Data & Privacy
sama4d is committed to protecting the privacy and personal data of every member. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and the rights you hold over your data. Please read this document carefully.
sama4d operates the online betting and gaming platform accessible at sama4d.cam, serving English-preference players across Indonesia. As part of delivering our services, sama4d collects and processes certain categories of personal data relating to our members, visitors, and prospective users.
This Privacy Policy is issued in accordance with internationally recognised data protection principles and applies to all personal data processed by sama4d in connection with the Platform. It covers data collected through account registration, deposits and withdrawals, gameplay activity, customer support interactions, and passive data gathered through cookies and analytics tools.
By registering a sama4d Account or continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood its contents and consent to the processing activities described herein. If you do not agree with any part of this Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.
This Policy should be read together with the Terms & Conditions. Definitions established in the Terms & Conditions apply equally in this Privacy Policy unless the context requires otherwise.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or indirectly, including name, email address, device identifiers, and financial details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, or deletion. |
| "Data Controller" | sama4d, as the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | Any third party engaged by sama4d to process Personal Data on its behalf and under its instructions (e.g., payment processors, KYC verification providers). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement by the Member to the processing of their Personal Data for a stated purpose. |
| "Cookie" | A small text file placed on a Member's device by the Platform to store session information, preferences, or analytics data. |
| "Platform" | The sama4d website and all associated services accessible at sama4d.cam. |
sama4d collects different categories of Personal Data depending on the nature of your interaction with the Platform. The categories are described below.
3.1 Identity and Contact Data. This includes your full legal name, date of birth, nationality, Indonesian residential address, email address, and mobile phone number as provided during account registration. Where KYC verification is required, we also collect copies of government-issued identification documents such as your KTP (Indonesian National Identity Card) or valid passport.
3.2 Financial Data. This includes your bank account details (bank name, account number, account holder name) and e-wallet identifiers for payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. For card payments, we collect Visa or Mastercard numbers in encrypted form only — full card numbers are never stored on sama4d's servers in plain text.
3.3 Account and Transaction Data. This includes your login history, account balance history, deposit and withdrawal records, wagering history, bonus redemptions, and all bets placed on the Platform across all product categories.
3.4 Technical and Device Data. This includes your IP address, browser type and version, operating system, screen resolution, device identifiers, referring URL, and session duration data collected automatically when you access the Platform.
3.5 Communications Data. This includes the content of support tickets, live chat transcripts, emails, and any other correspondence exchanged between you and sama4d's support or compliance teams.
3.6 Behavioural and Analytics Data. This includes clickstream data, page-visit sequences, game preferences, session frequency and duration, and responsible gaming tool usage — collected to improve the Platform experience and to identify potential problem gambling patterns.
sama4d collects Personal Data through the following channels:
sama4d processes your Personal Data on one or more of the following legal bases depending on the specific activity:
| Legal Basis | Example Processing Activity |
|---|---|
| Contractual Necessity | Processing identity and financial data to operate your Account, execute deposits and withdrawals, and settle bets. |
| Legal Obligation | Conducting KYC verification and retaining transaction records to meet anti-money-laundering and compliance requirements. |
| Legitimate Interests | Fraud detection, platform security monitoring, responsible gaming behaviour analysis, and product improvement analytics. |
| Consent | Sending promotional emails and bonus notifications where you have opted in to marketing communications. |
Where processing is based on consent, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, contact sama4d Support or update your notification preferences within your Account dashboard.
sama4d uses your Personal Data for the following purposes:
sama4d does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We may, however, share data with the following categories of recipients where strictly necessary:
All third-party Data Processors engaged by sama4d are required to enter into data processing agreements that obligate them to handle Personal Data only on sama4d's instructions, maintain appropriate security standards, and not retain data beyond what is necessary for the contracted service.
sama4d uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and gather analytics data that helps us improve the member experience.
8.1 Types of Cookies Used.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the Platform to function. They maintain your login session, preserve security tokens, and ensure safe transaction processing. These cannot be disabled without rendering the Platform unusable. |
| Functional Cookies | Remember your preferences such as language, currency display, and previously selected deposit methods to improve convenience on return visits. |
| Analytics Cookies | Collect aggregated, anonymised data about how members navigate and use the Platform — including pages visited, session length, and game categories accessed. Used exclusively for product improvement. |
| Security Cookies | Support fraud detection and account security by identifying unusual login patterns, flagging suspicious IP addresses, and detecting automated bot activity. |
8.2 Managing Cookies. You may control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair your ability to log in to your Account and use core Platform features. Disabling analytics or functional cookies will not prevent you from using the Platform but may reduce the quality of your experience.
8.3 Do Not Track. The Platform currently does not alter its data collection practices in response to browser-level "Do Not Track" signals, as no universally accepted standard for interpreting such signals exists. We will revise this position if a recognised standard is adopted.
sama4d retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the lifetime of the Account, plus 5 years following Account closure. |
| KYC and identity documents | 5 years from the date of verification, or from Account closure — whichever is later. |
| Financial transaction records | 7 years from the date of the transaction, in line with standard anti-money-laundering record-keeping expectations. |
| Betting and gaming history | 5 years from Account closure. |
| Customer support communications | 3 years from the date of the last interaction, unless the communication relates to an unresolved dispute. |
| Analytics and device data | 26 months from the date of collection (rolling window). |
| Marketing consent records | For the duration of active consent, plus 3 years following withdrawal of consent. |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
sama4d applies a layered approach to data security, implementing both technical and organisational controls to protect your Personal Data against unauthorised access, accidental loss, alteration, or unlawful destruction.
10.1 Technical Controls. All data transmitted between your device and the Platform is protected by 256-bit SSL/TLS encryption. Data at rest is stored in encrypted form on access-controlled servers. Payment card data is handled in compliance with PCI-DSS standards; full card numbers are never stored on sama4d's infrastructure. Two-factor authentication (2FA) is available for all Member Accounts and is strongly recommended.
10.2 Organisational Controls. Access to Personal Data within sama4d's internal systems is restricted on a strict need-to-know basis. All staff with access to personal data receive regular privacy and data security training. Data-processing agreements are in place with all third-party processors. Security practices are reviewed and audited on a periodic basis by internal and external assessors.
10.3 Incident Response. In the event of a confirmed personal data breach that poses a risk to members' rights and freedoms, sama4d will take immediate containment steps and notify affected members and relevant authorities in accordance with applicable obligations. Members will be informed of the nature of the breach, the data categories involved, and the steps taken to mitigate harm.
Your responsibility: sama4d's security measures protect data in transit and at rest on our systems. You are also responsible for keeping your Account password confidential and for logging out of the Platform when using shared or public devices. sama4d will never ask for your password via email, live chat, or any other channel.
As a Member whose Personal Data is processed by sama4d, you hold the following rights in respect of that data. To exercise any of these rights, please contact sama4d's Data Privacy team at the address given in Clause 15.
You may request a copy of the Personal Data sama4d holds about you, together with information about how it is processed and who it has been shared with.
You may request correction of any inaccurate Personal Data held about you. Updates to core account details must be supported by appropriate documentation.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You may ask sama4d to pause processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on consent or contractual necessity, you may request your data in a structured, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests, including profiling for marketing purposes. sama4d will cease such processing unless compelling grounds override your objection.
sama4d will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or voluminous, this period may be extended by a further two months, with notice provided to you within the initial 30-day window.
The sama4d Platform is strictly intended for individuals who are 21 years of age or older. sama4d does not knowingly collect Personal Data from anyone under the age of 21. Age verification is a mandatory step in the account registration and KYC processes.
If sama4d becomes aware that Personal Data has been collected from an individual under the age of 21, that data will be deleted immediately, the associated Account will be closed, and any funds deposited will be returned via the original payment method following verification of the minor's guardian's identity.
If you believe a minor has registered or is using a sama4d Account, please contact us immediately at [email protected]. We take such reports with the utmost seriousness and will act on them without delay.
The sama4d Platform may contain references to or integrations with third-party services, including game studios and payment providers. sama4d is not responsible for the privacy practices of these third parties and recommends that you review their respective privacy policies before engaging with their services outside the sama4d Platform environment.
Game content delivered by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft is embedded within the sama4d Platform. While playing these games, only anonymised session tokens — not personally identifiable data — are transmitted to the relevant studio's game servers.
Payment services operated by banks including BCA, BRI, BNI, and Mandiri, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja, are subject to those providers' own privacy policies once a transaction leaves the sama4d Platform environment.
sama4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The effective date shown at the top of this document will be updated whenever a revised version is published.
Where a change is material — meaning it significantly affects how your Personal Data is collected, used, or shared — sama4d will notify registered members by email at least seven (7) days before the updated Policy takes effect. For minor clarifications or corrections that do not alter the substance of our practices, the updated Policy will be published without advance notice.
Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the Platform and contact support to request account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact sama4d's Data Privacy team through the following channel:
sama4d Data Privacy & Compliance
Email (plain text — not a clickable link):
[email protected]
Subject line for data rights requests: "Data Rights Request — [Your Full Name]"
Response time: Within 30 days for formal data rights requests; within 24 hours
for general privacy queries via live chat (available 24/7 in English and Bahasa Indonesia).
Support hours (email): Monday–Sunday, 08:00–24:00 WIB (UTC+7).
This Privacy Policy was last reviewed and updated on 1 January 2026. sama4d recommends that all members revisit this document periodically to stay informed of how their data is handled.
Our Privacy Commitments
Beyond the legal framework, here are the six practical commitments sama4d makes to every member regarding how your data is handled.
Every page of the sama4d Platform — including login, deposit, and withdrawal flows — is protected by 256-bit SSL/TLS encryption. Your data is never transmitted in plain text across any network.
sama4d does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — ever. Your information is used solely to deliver and improve the Platform services you signed up for.
Internal access to member data is granted strictly on a need-to-know basis. All team members with data access undergo background screening and receive regular privacy training.
sama4d's data security practices are reviewed by both internal compliance teams and independent external auditors on a scheduled basis to ensure they remain effective and current.
sama4d retains data only as long as legally or operationally necessary. Each category of data has a clearly defined retention window, after which it is securely deleted or anonymised.
Access, rectify, export, or request deletion of your data at any time. sama4d responds to all valid data rights requests within 30 days and provides a dedicated support channel for privacy matters.
Explore Further
Our FAQ covers common questions about data security and account management. You can also review our full Terms & Conditions or visit our Responsible Gaming page.